Refund policy

Refund Policy

At LooksMaxClub, your satisfaction comes first. If you’re not completely happy with your purchase, we offer a 30-day hassle-free refund policy.

30-Day Return Window

You have 30 days from the date your order is delivered to request a return or refund.

Eligibility for Returns

To be eligible for a return:

  • Items should be in original condition
  • Include original packaging when possible
  • Proof of purchase (order number or email used at checkout)

We keep this process simple—if something isn’t right, we’ll work with you to make it right.

How to Start a Return

To initiate a return, contact us at:
📧 looksmaxclubsupport@gmail.com

Please include:

  • Your order number
  • The email used at checkout
  • A short description of the issue

Our team typically responds within 24 hours with next steps.

Refunds

Once your return is received and reviewed:

  • A full refund will be issued to your original payment method
  • Please allow 5–10 business days for it to appear on your statement

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery
  • Include a photo of the issue

We’ll quickly send a replacement or issue a full refund—whichever you prefer.

Exchanges

If you’d like a different item, we recommend:

  • Requesting a return for your original purchase
  • Placing a new order for the item you want

Need Help?

If you have any questions at all, reach out anytime:
📧 looksmaxclubsupport@gmail.com